We put kids in the front seat

Since the 1980s, SBI Sweden has been a trusted manufacturer of high-quality interactive kiddie rides. Made for kids and built to last. All our products are designed, assembled, and tested in our own facility in Sweden, ensuring complete control over quality, safety, and durability. With a strong customer focus and reliable after-sales service, we serve clients across the globe – from major amusement parks to small family farms.

Mini Digger & Mini-Grabber

The Volvo Mini Digger offers a fun, hands-on experience for kids to operate. Hydraulically controlled for realistic operation, this stationary machine is perfect for small spaces while delivering great interaction and entertainment.

• Authentic hydraulic operation

• Stationary, space-efficient

• Fun and educational

Mini Tower Crane

• Joystick-operated with electromagnet

• Interactive and engaging

• Space-efficient and fun

November
11/4 — Powder Perfect: New England’s top ski destinations
11/10 — Best hotels with a cozy fireplace
11/12 — Great getaway deals (SOLD OUT)
11/17 — Must-See Stops on your Thanksgiving Road Trip
11/24 — Best spots for Small Business Saturday!
11/26 — Holiday Events

December
12/5 — Holiday Events part 2
12/8 — Last-Minute Getaways
12/10 — Holiday Getaways (SOLD OUT)
12/12 — Deck the halls and dine in style: Reserve your Christmas feast
12/15 — Winter Wonderland (1 spot remaining)
12/18 — Best spots for a sparkling New Year’s Eve
12/19 — Best family activities to do this winter break with kids

January
1/3 — What to do in January
1/5 — Long weekend getaways
1/9 — Spas and Wellness
1/10 — Snowy Trails: Snow Sports & Outdoor Activities
1/18 — Museums and must-see performing arts events & exhibits
1/21 — Romantic getaways (SOLD OUT)
1/24 — Affordable Wedding Venues You’ll Fall in Love With
1/28 — Love at First Bite – Valentine’s Day Dinners Not to Miss

February
2/1 — Celebrating Black History Month across New England
2/4 — Winter family vacations (1 spot remaining)
2/7 — What to do over the long weekend
2/10 — What to do in February
2/12 — Cozy winter getaways (SOLD OUT)
2/18 — Small and intimate weddings
2/22 — Best towns to explore this winter
2/26 — Wine Down and Brew Up: Vineyards and Breweries to Visit

March
3/1 — Celebrating Women’s History Month across New England
3/3 — What to do in New England this March
3/7 — March (Arts) Madness - Performing arts events & exhibits
3/10 — What to do for St. Patrick's day
3/11 — Late winter great escapes (1 spot remaining)
3/13 — What to do this weekend
3/16 — Plan your spring getaway
3/23 — Pet-friendly getaways (National Puppy Day)
3/27 — Famous film and movie locations in New England

In the attractions industry, guest complaints are a natural part of the business. Regardless of how proactive you and your team are at creating a remarkable experience, there will always be guests who say that their experience fell below their expectation. Rather than striving for zero complaints, it’s more worth it to embrace your most dissatisfied guests and turn them into your most loyal advocates.

Service failures are part of standard operations. Service recovery should be part of standard operating procedures.

This course is designed to help attractions of all scopes and sizes - from theme parks to trampoline parks, zoos, museums, aquariums, and family entertainment centers - create and implement a service recovery strategy that doesn’t just solve problems… it grows the business.

Stop struggling with service recovery. Be the hero your guests deserve.